Category: Gradient in the News

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AI changes far reaching, metaverse gaining traction

Artificial intelligence (AI) is likely to increasingly drive improved customer and employee experience after being “slow out the gate” in that area compared to other advantages it is delivering, Gradient Institute Director Catriona Wallace has told the Actuaries Institute summit. “We will start to see a greater emphasis on AI-driven employee, customer experience, really as a result of the pandemic and the challenge organisations and brands are having with regard to retaining customers and retaining and attracting employees,” she said. “We will see a lot greater use of AI and machine learning in our workplaces around employee wellbeing and productivity and customer wellbeing and sales and service.”

NAPLAN starts on May 10

Plus, a press release from the Australian National University and Gradient Institute, announcing that kids who are happier do better in test results. And, conversely, kids who are unhappy, do worse. "This research has a far more wide-reaching effect than just NAPLAN tests, it shapes the way education professionals should approach teaching as a whole," study author Dr Diana Cardenas said. "Our findings show that teaching for test scores isn't enough. There is great benefit when schools care about the head and the heart of their students. Subjective well-being - how a person perceives their emotions and experiences - is an under-explored area in education."

NSW gov commissions metaverse study

Partners with the Gradient Institute. The NSW government has commissioned a study into the metaverse to understand the opportunities and regulatory risks that shared virtual worlds hold. The study will be conducted by the Gradient Institute, a Sydney-based research and advocacy institute, with support to be provide by the Department of Customer Service. The Gradient Institute has previously worked with the department’s digital arm, digital.nsw, to develop the government’s AI ethics policy.

Minderoo supports AI configuration tool

AI platforms are set to become more readily customisable as a result of new, open-source software created with the support of Minderoo Foundation. That software, dubbed AI Impact Control Panel, will provide companies with a graphic interface to allow them to adjust the technical interface of an AI platform. It comes on the back of a report by developer Gradient Institute, compiled with Minderoo's assistance, which aims to provide guidance to businesses in de-risking their reliance on computers to make key decisions.

Study finds happier kids get better test results at school

A new study has confirmed what many parents would already have thought - happier kids get better test results at school. Researchers from Australian National University (ANU) studied more than 3,000 students and found that self-reported levels of depression had a negative effect on NAPLAN results. ANU and Gradient Institute performed the work together with Gradient Institute applying its machine learning based causal inference techniques and software tools.

The hidden risks of government by artificial intelligence

Ever since the computer Hal went rogue in the film 2001: A Space Odyssey, people have worried that one day computers would become so smart they would take over the world. That is yet to happen but the rapid development of artificial intelligence is starting to raise important issues. The NSW Ombudsman has just issued a report titled The new machinery of government which acknowledges the technology has uses and benefits but warns governments should be more careful in how they apply it. Gradient Institute contributed to the technical aspects of the report.

The West’s strength might be its weakness in our AI-driven world

Ethics is at the heart of the technological arms race the world is officially not participating in. When the values of the West are leveraged against us by autocrats, they become our weakness as well as our strength. This week the Prime Minister gave a speech as part of the Australian Strategic Policy Institute’s new Sydney Dialogues series that, while accompanied by less fanfare, was more consequential than the AUKUS submarine deal.